- Kód
- 000465
- Názov
- Siebel Developer
- Jazyk
- Anglický jazyk
Job description
What will be your responsibility:
- Gathering and clarification of functional and technical requirements usually connected with client facing role.
- Analysis, design and implementation of changes in Siebel application based on the specification in the customer/maintenance requirements
- Preparation and continuous update of all required documents
- Participation on testing and acceptance process
- Recommendations to the client on matters of effective utilization of software package's features
- Proposals / recommendations of new enhancement which requires great understanding of the business processes
- Contribution to a high-performing motivated workgroup
- Observance of defined methodology and standards
Requirements
What we are looking for:
- At least 3 years work experience in IT
- Deep knowledge of Siebel (or other CRM, e.g. AMDOCS Clarify, etc.) application and CRM processes (Order Management, SFA, Call Center, Campaigns, Reporting …)
- Experience with IT operational processes
- Experience with handling database interactions (SQL statements, DML)
- Well structured, action-oriented approach to problem solving
- Advanced communication skills (verbal & written, technical & interpersonal) in English language
Additional qualifications:
- Knowledge of Telco architecture and experience with key areas within Telecommunication Company (CRM, Rating, Billing, Mediation, Middleware, Provisioning ...) is an advantage
- Knowledge of other industries (Health, Products, etc.) is an advantage
- Management and leadership experience and experience in building and leading teams in an often changing environment are beneficial
- Knowledge of Telco Business processes
- Experience with client-facing positions
- Experience with project management is an advantage
Place of work
Bratislava
Type of employment
Full- time
What we can offer you
- Interesting and exciting work
- Smart colleagues and informal culture
- Motivating salary and benefit package
- Various and highly valued practical experiences
- Wide range of leading-edge trainings (we offer around 80 percent more training hours than our competitors)
- Unique company culture based on respect to individual and formed by code of ethics
- Regular promotion process based on a transparent assessment of your performance
- Career counselor who will guide you to develop and direct your professional career
- Opportunity to help the community via various volunteering activities or get support for your non-profit projects via our annual Employee Grant Program.
- Lot of fun at various social and sporting events – for example in 2010 our colleagues were the most successful team at the Slovak Company Games